Relationships and identity in the enterprise
Wednesday, June 10th, 2009Mike Gotta has a very interesting post about the need within the enterprise to consider construction and represenation of identity by employees in the context of online social networking tools and applications increasingly prevalent, and see identity management within the enterprise as a shared responsibility between the company and its employees. [Link]
Finding the optimal balance between the social needs of employees and management needs of the enterprise must be a core design assumption for identity management strategies. As employees redefine, extend, or contradict these formal identity assignments, there may be unintended consequences to identity management practices of the organization at-large unless action is taken to view identity as a shared responsibility. Increased use of social tools and applications that span internal and external environments will only compound the situation unless organizations begin to act now.
